Posted on Feb 24, 2021
Bachelor’s degree with Minimum of 4 years’ experience in a similar role, previous experience in managing major events or with specific experience related to crowd management.
• Implement, review and communicate evacuation procedures for zones as per the KSA Pavilion Emergency Response Plan. • Responsible for monitoring the area for any behavior that may be detrimental to visitors and staff and report to the Operation Control Room (OCR). • Respond to any communication or requests from OCR. • Manage the crowd management team and volunteers in the respective zone and ensure a smooth and safe operation in the pavilion. • Assist the crowd management supervisor in their daily operation routine. • Be the main point of contact for any operational questions and queries in the dedicated zones. • Maintain smooth operations for the KSA Pavilion and a high level of customer satisfaction. • Constant contact with the Crowd Management Supervisor and be ready to react immediately in case of emergency and get other parties involved (ex. Safety/Security Manager, Medical Representative on-site, etc.) when necessary. • Responsible for the operation clearance of the designated area after the pavilion-closing hour. • Administer crowd control and queuing management.
• Bachelor’s degree. • Minimum of 4 years’ experience in a similar role, previous experience in managing major events, or with specific experience related to crowd management. • Must be Saudi national